Monday, March 25th, 2024
In a resounding testament to its excellence in service delivery, Alicante-Elche Miguel Hernández Airport has once again secured the prestigious accolade of Best European Airport within the 15 to 25 million passenger category, as bestowed by the Airports Council International (ACI). This remarkable feat marks the fourth time that Alicante Airport has been honoured with this distinction, having previously claimed the title in 2022, 2020, and 2019.
The award attained by Alicante-Elche Miguel Hernández Airport stems from comprehensive surveys conducted among travellers. Factors evaluated include accessibility, facilities, staff hospitality, security measures, and waiting times at security checkpoints.
The forthcoming awards ceremony will take place at the esteemed ACI World Customer Experience Summit and Exhibition, an annual gathering for industry professionals and stakeholders. Set against the backdrop of Atlanta, USA, the event is scheduled from the 23rd to the 26th of September 2024. Here, amidst a vibrant atmosphere of collaboration and innovation, Alicante-Elche Miguel Hernández Airport will be formally recognised for its exemplary performance and steadfast commitment to elevating the passenger experience.